Privacy Policy

At KNS Metals, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website, services and team.

Who We Are

KNS Metals provides metal fabrication and related services throughout Australia. Our website address is https://www.knsmetals.com.au

Contact details:

What Information We Collect

We may collect personal information including:

  • Your name
  • Phone number
  • Email address
  • Business name
  • Delivery or project address
  • Information submitted through enquiry or quote forms
  • Details relating to your project or service requirements
  • Website usage data including IP address, browser type and pages visited

We only collect information that is reasonably necessary for us to provide our services, respond to enquiries or improve our website and customer experience.

How We Collect Information

We may collect your information when you:

  • Submit a contact or quote request
  • Call or email our business
  • Interact with our website
  • Engage with us on social media
  • Become a customer, supplier or contractor

We may also collect limited technical information automatically through cookies and analytics tools when you visit our website.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and quote requests
  • Provide products and services
  • Communicate regarding projects or orders
  • Improve our website and customer experience
  • Send important service updates
  • Meet legal and regulatory obligations
  • Maintain internal records

We do not sell or rent your personal information to third parties.

Disclosure of Information

We may disclose your information to trusted third parties where required to operate our business, including:

  • IT and website service providers
  • Contractors and suppliers
  • Professional advisers
  • Delivery and freight providers
  • Government or regulatory authorities where legally required

Any third parties we engage are expected to handle your information securely and in accordance with privacy laws.

Website Cookies & Analytics

Our website may use cookies and third-party analytics services to help us understand website traffic and improve user experience. Cookies do not typically identify you personally, but they may collect information about your browsing behaviour.

You can disable cookies through your web browser settings if preferred.

Data Security

KNS Metals takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

While we take security seriously, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted online.

Access & Correction

You may request access to the personal information we hold about you and request corrections if you believe any information is inaccurate or outdated.

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies separately.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

KNS Metals

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